Call an Ambulance to Pick Up the Patient at Home — It’s Easier Than You Think

The decision to call an ambulance for a patient or a loved one is often seen as complicated or time-consuming. However, in reality, arranging an ambulance to pick up a patient at home offers many benefits and is not as difficult as many people may think.

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When Should You Consider Calling an Ambulance?

Many people wonder when it is appropriate to call an ambulance. Today, it is estimated that nearly 90% of patients travel to hospitals using private vehicles. However, in certain situations, calling an ambulance is not only more convenient—but also significantly safer.

Below are key factors to consider when making this decision:

1. Is the Patient in a Life-Threatening Condition?

Why is this important?
When you call an ambulance, the patient receives immediate care from trained medical professionals equipped with essential life-saving tools and medications. This rapid response helps reduce the risk of complications and can be critical in saving lives.

2. Could the Patient’s Condition Worsen During Self-Transportation?

In major cities such as Bangkok, traffic congestion can be severe, making private transportation slow and unpredictable. Ambulances operate within a coordinated emergency response system, allowing for faster and more efficient transport to the hospital.

3. Could Self-Transportation Increase the Risk of Further Injury?

Certain conditions—such as injuries from accidents—require specialized handling during transport. Improper movement may worsen injuries, particularly in cases of suspected neck or spinal trauma. Ambulance teams are trained to stabilize patients properly, reducing the risk of further harm.

4. Does the Situation Require Medical Personnel or Specialized Equipment?

Transporting a patient without medical support may cause dangerous delays. If the patient requires oxygen, monitoring, medications, or specialized equipment, these interventions can be provided immediately in an ambulance—rather than waiting until arrival at the hospital.

If you answer “yes” to any of the questions above, calling an ambulance is the safest option for patient transportation.

Important Information to Prepare Before Calling an Ambulance

Before making the call, prepare the following information to ensure a quick and effective response:

• Emergency contact number (hospital hotline or EMS number, such as 1669)

• Clear details of the incident and the patient’s condition

• Exact location and clear directions

• Patient’s gender, approximate age, symptoms, and number of patients involved

• Patient’s level of consciousness

• Any potential hazards (e.g., roadside location, fire, chemical exposure)

• Your name and contact phone number

Follow all instructions provided by emergency personnel, remain at the scene, and wait for the rescue team to arrive so they can transport the patient safely.

Stay Calm — It Can Save Lives

The most important thing when calling a hospital or emergency service is to stay calm and provide accurate, complete information. Doing so helps ensure that the patient receives timely, safe, and appropriate medical care.

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